Terms

Last update: 2 November 2026

1. Who we are

VOLUMEN is a service run by , , VAT . Email: . All details are in the Legal notice.

2. What we sell

You send us one song. We make short vertical videos from it, lyric videos and edits, and deliver them in folders, one folder for each page you run.

One-time payment, no subscription. Trial and Start are paid by card or Klarna through Stripe. For Network, Network Pro and Network Max you request a slot and we answer within 24 hours. Campaigns have their own rules, in section 9.

3. How an order works

  1. You pay.
  2. You send us your song, lyrics, hooks and material with the form we show you after payment.
  3. We make and check the videos.
  4. We email you a Google Drive link with your videos.

4. Delivery times

Counted from your payment: 10 and 100 videos in 24 hours, 250 and 500 in 48 hours, 1,000 in 72 hours. If your files reach us more than 24 hours after your payment, we count from when they arrive. The Drive link stays active for 30 days: please download your videos in that time.

5. What you promise us

You own or control the rights to the song, the lyrics and every file you send us, or you have written permission to use them. If someone claims rights on material you sent, that claim is your responsibility.

6. Your videos

Once paid, you can post the videos on your pages for as long as you want. Your song stays 100% yours. We use your files only to make your videos. We show your videos as examples on our site only if you tick that box in the form. Movie, series and football scenes and memes used in edits stay with whoever made them: we don't give you any rights to them. On TikTok and other platforms a video like this can be muted or limited, as happens to every edit.

7. What we don't do

We don't create accounts and we don't post for you. We don't sell views, likes, comments or followers. Nobody can promise views, followers or streams, and neither do we: what happens after you post depends on your music and on each platform. You post the videos on real pages that you or your team run, following each platform's rules.

8. Fixes, Trial redo, cancellations and refunds

If the mistake is ours (lyrics different from the ones you sent, wrong song, wrong format), we fix it for free. If the mistake is in the lyrics you sent us, tell us when you receive your first 10 videos and we fix it for free; after that, redoing videos with new lyrics is paid. If the 10 Trial videos don't convince you, tell us within 7 days of delivery: we redo them once in another style, for free. Full refund if you cancel before production starts. How it works, and your 14-day right of withdrawal, are on the Refunds page.

9. Campaigns

With a campaign we post your videos on our TikTok pages for 7 days, from 4 to 40 posts a day. We make the videos. Places are limited: you submit your song, we listen to it and answer within 24 hours. If we accept it, we send you the start date and the payment link; if we don't, you pay nothing. We tell you what we post and on which pages. We don't promise views, followers or streams. Campaign posts are marked as commercial content, as TikTok asks. At the end of the campaign you get the video files and can use them as in section 6.

9 bis. Music videos and animated series

Music videos and animated series are made to measure. We send you a written quote that says what we make, the price, the timing and how you can use the result, characters included. We start once you accept it and pay. For anything the quote doesn't cover, these Terms apply.

10. Trial code

After a Trial, we can send you a code that takes €39 off a Start package (100 videos for €261 instead of €300). It works once, only on Start, for 14 days from the delivery of your Trial. It can't be turned into cash.

11. Our responsibility

If something goes wrong on our side, the most we pay back is what you paid for that order. This does not limit anything the law doesn't allow us to limit.

12. Law

These terms follow the law of the country in the Legal notice. If you buy as a consumer, you also keep the protection of the law of the country where you live. Before anything else, write to us: most problems are solved by email.

13. Changes

We may update these terms. The version that applies to your order is the one online on the day you paid.